Everything your venue needs.
In one place.
Foodship 360 runs your website, online ordering, QR ordering, the till, bookings and reward points from one platform. Orders from everywhere land in the same queue — so nothing gets missed, and nobody types an order in twice.
One menu
Change a price or mark a dish sold out, and every service has it at the same moment.
One order queue
Website, QR, kiosk and the counter arrive in the same list and reach the kitchen the same way.
One customer record
However the order came in — online, a scan, a booking or the till — it is the same person.
Run one service, or all nine. It is the same system either way.
Australia's Best Online Food Ordering System for Restaurants
Take pickup and delivery orders on your own website, with your own name on it. No marketplace in the middle, no commission on the order, and your customers stay your customers.
Every online food order arrives in the same queue as your counter and QR orders, so the restaurant kitchen works one list and nothing is typed in twice.
No contract · No setup fee · 1 month free trial
In three numbers
on every online order you take
with your own domain and your own brand
a full website, or ordering bolted onto the one you have
A day of online orders
From opening the restaurant's online food ordering system in the morning to reading the day's numbers at close — and what the restaurant actually has to do at each point.
Scroll the timeline to follow the day →
Ordering opens
Your online ordering system goes live for the day on your own domain.
First pickup order
It lands on the restaurant till and the system sounds an alert until someone accepts it.
A dish sells out
Marked sold out once, and the online food menu stops offering it.
A delivery order
Paid online, with the delivery address and fee already worked out.
The lunch rush
Online, counter and QR orders stack into one system queue, in order.
Ordering is paused
One tap buys the kitchen ten minutes. The system says so to customers.
An order for 6 pm
A scheduled online order drops in, timed to your real prep times.
A promo code goes out
Specials and promo codes are built into the ordering system.
Dinner starts
Every new online order alerts the staff on the till or on ORA.
A regular reorders
Signed in, last order repeated, reward points applied.
Three deliveries at once
Each docket printed the moment the restaurant accepted it.
The day in numbers
Online sales sit beside counter sales in one system report.
A full restaurant website, live in no time
For a restaurant with no website, or one ready for a better one. Ordering is not bolted on afterwards — the system is part of the restaurant site from the first page.
Home page, menu, gallery, opening hours, map and contact form.
Built from ready-made sections — pick one, fill it in, publish.
A new venue starts from a finished home page, not a blank one.
Have a designer? They can bring their own design and it still pulls the live menu out of the system.
Already have a website? Take the ordering only
Plenty of restaurant owners like the site they already have. You can skip ours entirely and run the online ordering software behind it instead.
Point the Order now button on your current site at the system, and you are live.
It carries your logo, colours, header and footer, so it feels like your site.
Your own domain either way — customers see your name in the address bar.
Switch to the full website later and nothing has to be rebuilt.
The online food menu customers actually order from
Your menu is the online food ordering system. Everything a customer chooses comes from it, and everything you change reaches every service in the restaurant at once.
Categories, items, photos, descriptions and prices.
Extras and options on a food item, priced however you want them.
Mark a dish sold out and it leaves the website, QR codes, till and kiosk together.
Run a different menu at different times of day.
Both ways of getting the food out
Take pickup food orders, delivery orders or both, straight away or scheduled for later in the day.
Pickup and delivery, immediately or booked for later.
Customers choose a ready time from the prep times you set in the system.
Scheduled orders arrive when you want them, not all at once.
Delivery details come through with the order, nothing to chase.
Ordering without making an account first
Asking a hungry person to register is the best way to lose the order. Guest checkout is there for anyone in a hurry, and the system keeps an account for the regulars who want to go faster next time.
Guest checkout — order in a few taps with no account.
Or sign in to reorder faster and spend reward points.
Promo codes and specials built into the ordering system.
Payment taken online at checkout, so the order arrives already paid.
What happens when an order comes in
An online order is only useful if somebody in the restaurant notices it. The system keeps asking until a person responds, and then tells the customer what is happening.
An alert sounds on every new order and keeps going until someone responds.
Accept or decline, and set how long the food will take.
The system tells the customer the moment you accept, and they track the order live.
The docket prints as soon as the order is accepted.
Online orders land where every other order lands
No separate tablet sitting on the restaurant counter for the website. An online order joins the counter orders and the QR orders in one system, and reaches the restaurant kitchen the same way.
Orders show on the restaurant POS system with everything else.
Or on ORA, the order receiving app, on a phone or a tablet in the restaurant.
Rounds from the QR Code Ordering System queue up beside them.
The kitchen sees one list on the screen or on paper.
Running the day, and reading it afterwards
Order management is the unglamorous half of any restaurant ordering software, and the half you use every single service.
Pause ordering in one tap when the kitchen is flat out.
Decline an order and the system tells the customer why, before they are waiting.
Set your hours, your prep times and how far ahead the system takes orders.
Online sales sit beside counter sales in one set of numbers.
The people who order from you stay yours
A marketplace keeps the customer and the data behind them. Your own online food ordering system does not — every person who orders joins one restaurant customer list that belongs to you, and the same profile follows them whether they order online, scan a code or pay at the counter.
One restaurant customer list, built from your own online orders.
Orders, bookings and reward points on a single profile.
Staff can see who they are serving, whichever way the food was ordered.
No competitor is advertised to your customer on the way out.
A reason to order from you again
Reward points are part of the platform rather than another piece of restaurant software to buy. Switch them on in the admin panel, set your own rate, and the system applies them the same online as it does at the till.
Earn by spend — a point for every dollar on the order.
Or earn by item — push a new dish, or the coffee that brings people back.
One balance everywhere, however the customer ordered.
Points come off part of an online food order, or all of it.
Running a second restaurant, and a third
Each restaurant runs on its own domain, with its own ordering page and its own customers. What you do not do is build the same menu again for every one of them — a multi restaurant group syncs one menu across the lot, and the bulk tools do the heavy lifting.
Sync a menu between restaurants — build it once and push it to the others.
Bulk image upload, so a whole menu gets its photos in one go.
Bulk modifier upload — extras and options across every food item at once.
Bulk price change, instead of opening items one at a time.
A marketplace app, or your own online ordering system
The difference is not the food. It is who the customer belongs to afterwards, and what each order costs the restaurant.
Ordering through a marketplace
- A commission on every single order
- Their name on the receipt, not yours
- The customer list belongs to them
- Your food listed beside your competitors
- Your prices pushed up to cover the fee
Ordering on your own site
- No commission on the order
- Your name, your brand, your domain
- One customer list, and it is yours
- Nobody else listed beside your food
- Your prices, set by you
Why an independent restaurant is better off on its own system
The best online food ordering software for a small restaurant is not the one with the longest feature list. It is the one your staff can run on a Friday night without ringing anybody.
Built for one kitchen
The system assumes a single restaurant and a single pass, which is why there is so little of it to learn.
One system, not four
Website, food ordering, till and kitchen in one piece of software. One login, one bill, one place to look.
Software you can change
Menu management, prices and hours sit in the software itself. No support ticket to change a food item.
The best price is none
The system costs the same whether the restaurant takes ten food orders a day or two hundred.
Australian software
Built in Australia for Australian restaurants, and answered here when something matters.
It grows with you
Add the till, the kiosk or the kitchen screen to the same system when the restaurant is ready.
What else switches on beside online ordering
Each one shares the same menu, the same food and the same customers as your ordering system. Turn on what the restaurant needs.
What the online food ordering system includes
Every restaurant gets the whole ordering system. There is no starter tier with the best parts held back for later.
A restaurant website, or online ordering on the site you have
Your own domain and your own branding throughout
Online food ordering for pickup and for delivery
Scheduled orders, timed to your real prep times
Guest checkout, with accounts for the regulars
Online payment taken at the checkout
Promo codes and specials in the online ordering system
Reward points, online and at the counter
Live online order tracking for the customer
An order alert that keeps going until someone answers
Automatic docket printing when you accept
Full menu management from one admin panel
Sold-out control that reaches every service in the restaurant at once
Opening hours, prep times and how far ahead people can order
Pause the system in one tap when the kitchen needs a minute
Order management reports beside your counter sales, in the same system
Live in five steps
Most restaurants have the system taking online orders the same week. None of it needs a developer.
Your restaurant goes live
Set up on your own domain, with your own name in the address bar.
Add your menu once
Every food item, photo and price. It appears on every part of the platform.
Pick your website
Whichever works best: a full restaurant website, or ordering only behind the site you have.
Pair your devices
Download the POS or ORA app and enter a code. The system starts sending orders to it.
Open for orders
The ordering system is live, and the first order is yours to keep.
Built in Australia for Australian restaurants
Foodship is made in Australia and supported in Australia. The best restaurant software is the kind you can ring a person about, in your own hours, when a Friday night goes sideways.
Made for every kind of restaurant, café and takeaway across Australia.
Tax, pricing and payments set up in the software for a local restaurant.
Support from people in your own time zone.
No contract, no setup fee, and a 1 month free trial.
Online ordering questions we get asked
Each restaurant has its own domain and its own setup rather than sharing one. Where a multi restaurant group saves time is the menu: sync it between restaurants, then use bulk image upload, bulk modifier upload and bulk price change instead of editing every food item in every venue.
All three names describe the same thing. Foodship is an online food ordering system — the software your restaurant runs the ordering on, and the platform the rest of your services sit on when you switch them on.
The best system is the one your staff will actually use. For an independent restaurant that usually means no commission, software simple enough to change yourself, and support in Australia. Those are the three things this system was built around.
It is restaurant software. The platform runs your own online ordering system on your own website, under your own name. Nobody browses a list of restaurants to find you, and nobody takes a slice of the order.
As much as you want. A restaurant can run online ordering on its own and leave the till, the kiosk and the kitchen screen switched off. They are there on the same platform when you are ready for them.
Yes. Menu management is in the software, in any browser. Add a food item, change a price, upload a photo or mark something sold out, and every service has it before the next order.
An online food ordering system lets customers choose from your menu and pay on your own website, for pickup or delivery. The order reaches your restaurant directly — on the till, on a phone or on the kitchen screen — instead of arriving through a marketplace that takes a cut.
No. You pay for the software, not for each order. A busy month costs the same as a quiet one, which is the whole point of running ordering on your own site rather than through a marketplace.
Yes. Take the online ordering only and point the Order now button on your existing site at it. It carries your logo, colours, header and footer, so customers do not feel handed off somewhere else.
No. Guest checkout lets anyone order in a few taps. Customers who want to can sign in to reorder faster and spend reward points, but it is never required.
Yes, both, straight away or scheduled for later. Customers pick a ready time based on the prep times you set, so the kitchen is not handed ten orders for the same minute.
Pause ordering in one tap. The page tells customers you are not taking orders for the moment, and you start again when the pass is clear. You can also mark individual food items sold out at any time.
On your till, on ORA on a phone or tablet, on the kitchen display, or printed as a docket. Online orders are not kept in a separate app somebody has to remember to watch. It is one system.
It is built for independent venues rather than chains, so a small restaurant can run the whole thing on online ordering alone and switch the rest of the platform on later.
See your own menu taking orders
Send us your food menu and we will show you your restaurant running on the Foodship system — your ordering page, your brand, your domain.
No contract · No setup fee · 1 month free trial