Privacy Policy

Welcome to Foodship, a provider of SaaS-based restaurant management system services. By accessing or using any part or section of the Foodship website, you indicate that you have read and consent to be bound by our terms and conditions of use. If you do not agree to abide by these terms and conditions, we kindly request that you refrain from accessing the site. Please note that Foodship reserves the right to amend these terms and conditions at any time without prior notice. Prior to utilizing our services, we strongly recommend that you carefully review these terms and conditions.

Use of Services

By utilizing our services, you are agreeing to comply with our terms and conditions, which also include our privacy policy. You bear sole responsibility for all activities related to your account and the use of our services.

In these Terms & Conditions

The terms “Company”, “We,” ” “Our,” “Us”, or refer to FOODSHIP. The terms “You,” “User,” or “Client” refer to Foodship’s customers or end users.

Use of COOKIES

Our website employs cookies to provide you with faster and personalized service.

Registration

Foodship may require you to register on its website for various reasons, like updates on new offers, receiving business communications, or alerts from Foodship, accessing free consultation, or placing orders for complete or partial services. If you choose not to register, we may not be able to provide the requested services.

Downtime

While we strive to keep our website operational at all times, there may be occasional instances where we need to temporarily take the services down for updates, changes, or unavoidable circumstances.

Security of Information

We take extra precautions to ensure the secure storage of your personal information in our cloud servers. Your data is protected using business-grade encryption and can only be accessed by authorized personnel who require it for communication or billing purposes.

Legal

We reserve the right to use or disclose your information as required by law or when we have reason to believe that disclosure is necessary to protect our rights. In the event of any dispute arising in connection with our services, the exclusive jurisdiction shall lie with the courts of Melbourne, Australia.

Personal Information

We solely collect email addresses provided by customers or referred by existing clients. This information may be used to send newsletters, promotions, and tips. We promise to send no more than one email of this nature per calendar month and always provide an option to unsubscribe. We assure you that we will not share your information with unknown third parties under any circumstances. However, we may share your information with our service providers and contractors to fulfill requested services.

Refund Policy


Before purchasing the software, Foodship offers a software demonstration. Once the subscription is purchased and activated, refunds are not provided, regardless of usage. However, if you encounter any issues with the software, our team is here to assist you and resolve any problems you may face.

What is Foodship Software as a Service (SaaS)?

Foodship is a subscription-based Software-as-a-Service (SAAS) platform owned by Foodship. Our SAAS platform and services are available to customers on a recurring subscription basis, subject to the terms and conditions outlined. By subscribing to and utilizing our services, users do not acquire any proprietary rights over the Foodship Software. Users gain usage rights for the specified time period. Foodship reserves the right to cancel or restrict a user’s access to our services in the event of a violation of the terms and conditions. We strongly advise our clients to thoroughly read and comprehend the terms and conditions before using the software. By installing or using the software, users agree to be bound by these terms and conditions.

What is the Foodship Subscription Model?

Foodship offers a variety of subscription plans for its services, and by choosing a plan, you agree to pay the associated fees. Recurring billing will be conducted according to the terms of your selected subscription plan.

Trial Period

Foodship may offer a trial period to selected customers at its discretion. However, customers who do not qualify for the trial period cannot request it. During this period, customers have full access to Foodship’s services. After the trial period concludes, regular prices will be charged without prior notification. The free trial period commences upon activation of the trial service by signing up for a Foodship account. All customers participating in the free trial must provide payment details for automatic payments. By submitting payment details, customers acknowledge and agree to Foodship’s general terms and conditions. In the event that the customer intends to terminate the paid service, it is necessary to cancel it via their Foodship account prior to the conclusion of the trial period. The free trial offer is exclusively available to new customers, and Foodship have the right to discontinue or revoke the offer, as well as make changes in offering, at any given time.

Intellectual Property

Foodship retains all intellectual property rights to its services, including the website, software, and content. Users are granted a limited, non-exclusive, non-transferable, and revocable license to use the services for their intended purpose.

Data Privacy

We prioritize data privacy and strive to safeguard your personal information in accordance with our privacy policy. You agree to provide accurate and complete information and to maintain the confidentiality of your account details.

Disclaimer of Warranties

Our services are provided on an “as is” basis, without any warranties, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will meet your requirements, be uninterrupted, or free from errors.

Limitation of Liability

Foodship will not be held liable for any indirect, special, incidental, or consequential damages arising from the use of our services. Our liability for any direct damages shall be limited to the amount of fees paid by you to us for the specific service in question during the current subscription period.

Termination

We reserve the right to terminate your account and access to our services at any time, without prior notice or liability, in case of violation of our terms and conditions or if the services are used for purposes other than their intended use.

Amendments

Foodship retains the right to make modifications to these terms and conditions at any time. Your continued use of our services after any modifications signifies your agreement to the revised terms. By utilizing Foodship’s services, you acknowledge that you have read and understood these terms and conditions, and you agree to abide by them. If you do not agree to these terms and conditions, kindly abstain from utilizing our services.