Foodship
Self-ordering kiosk

Self Ordering Kiosk for Restaurants and Cafes

A self-service kiosk that clears the queue at your counter — self ordering kiosk software on a screen, not a machine you have to buy from us. Customers browse the menu themselves, add what they want, pay by card and take an order number — without waiting for anyone.

Self-service kiosks here run on an Android or Windows screen you already own, and the order reaches your kitchen and your restaurant till the same way every other order does.

No contract · No setup fee · 1 month free trial

No queue at the counter
A customer ordering at a self ordering kiosk in a cafe

In three numbers

0 queue

customers order without waiting for a staff member

2 screens it runs on

Android and Windows — add as many self-service kiosks as the venue needs

1 menu

the same items, prices and photos as every other way you take orders

One lunch rush

Five minutes at the self ordering kiosk

One customer, one self-service kiosk, and nobody behind the counter touching anything until the food is called.

Scroll the timeline to follow it →

They walk past the queue

The kiosk is awake and showing your branding, not a blank screen.

12:04
12:05

The menu opens

The same items, prices and photos as your website and your counter.

They add a burger

Extras and options on the same screen as the item.

12:05
12:06

The kiosk suggests chips

A recommended item, chosen by you — the upsell nobody has to ask for.

Dine in or take away

The customer chooses, and the kitchen is told which it is.

12:06
12:07

They sign in for points

Reward points earned on a kiosk order, and spent on one too.

They pay at the screen

By card, on the terminal paired to that kiosk.

12:07
12:08

An order number appears

On screen, with the docket emailed or taken by scanning a code.

The kitchen has it

The order lands with the counter orders, on the same restaurant POS system.

12:08
The customer

What someone does at the kiosk

Self-service kiosks only work if ordering on one is faster than queueing. Everything a customer needs is on one screen, in the order they would have said it to a person.

A customer choosing items on a self ordering kiosk
A customer choosing items on a self ordering kiosk

Browse the food menu with photos, the same ones your customers see online.

Add extras and options on the item, not three screens later.

Choose dine in or take away, so the kitchen knows before it starts.

Pay on the kiosk and take an order number, without speaking to anybody.

Upsell

The kiosk asks every time

Staff forget to offer the side during a busy service. They are busy, or it is the fortieth food order of the hour. A self ordering kiosk suggests the same item to every customer, in the same words, all day.

A kiosk recommending an item during ordering
A kiosk recommending an item during ordering

Recommended items, chosen by you rather than guessed at.

Offered during the ordering itself, while the customer is still deciding.

The same prompt on every kiosk order, however busy the service is.

Reward points can be earned and spent on a kiosk order, same balance as everywhere else.

Payment

Paid at the screen, on the terminals you already use

The self-service kiosk takes the money itself, through an EFTPOS terminal paired to it, the same way your POS does. We work with the providers Australian venues already have rather than asking you to switch.

Paying by card at a self service kiosk
Paying by card at a self service kiosk

EFTPOS on the kiosk, so the order arrives already paid.

Linkly, Windcave, Zeller and Tyro among others.

An order that is paid for is an order the kitchen can start.

No cash drawer and nobody counting change at the counter.

The docket

An order number, and a receipt if they want one

Nobody needs a printer at a self-service kiosk. The number goes on the screen, and the customer takes the docket however suits them.

An order number shown on a kiosk screen
An order number shown on a kiosk screen

The order number on the kiosk screen, large enough to remember.

The docket emailed, if they would rather have it in writing.

Or scanned straight off the screen with a phone camera.

One less roll of paper, and one less thing to run out of mid-service.

Behind the counter

A kiosk order is just an order

The point of self-service kiosks is that the kitchen and the POS do not have to treat them as a special case. Kiosk orders queue with the counter orders, the online orders and the QR ones, so a restaurant runs one service, not two.

Kiosk orders arriving on the kitchen screen
Kiosk orders arriving on the kitchen screen

Kiosk orders reach the kitchen on the same screen as everything else.

And show on the restaurant POS system with the walk-in orders.

Mark an item sold out once and it leaves the kiosk, the website and the till together.

Sales from the self-service kiosks sit beside your counter POS sales in one report.

Setting it up

It runs on a screen, not on special hardware

Self-service kiosk software should not come with a shopping list of hardware. Install the self ordering kiosk software on a screen you can buy anywhere, pair it, and the kiosks are ready.

Android or Windows

The self-service kiosk software installs on either, so you are not tied to one supplier or one price.

As many as you need

A restaurant can run several self-service kiosks at once — two at the door, one at the back.

Your branding

A branded idle screen on your kiosks while nobody is using them, instead of a blank display.

One menu

Your kiosks show the same menu as your website and your counter, because it is the same menu in the same system.

Your EFTPOS

Pair the POS terminal you already have rather than buying another one.

One system

The kiosk, the POS, online ordering and QR all run on one restaurant system.

Who it suits

Where a self ordering kiosk earns its place

Self-service kiosks pay for themselves in rooms where the queue is the problem, not the kitchen — and kiosks are wasted where it is the other way round. A self order kiosk suits some venues far better than others.

Worth a kiosk

  • A counter with a lunch queue out the door
  • Quick service food, where the order is simple and the volume is high
  • Venues short of service staff at exactly the busiest hour
  • Food courts, takeaway counters and canteens, where kiosks are already expected

Probably not yet

  • Full table service, where a QR code at the table does more
  • Rooms where the conversation and the service are part of what people pay for
  • Venues with no spare floor space for kiosks at the entrance
  • A food menu that genuinely needs explaining before anyone can choose
Questions

Self ordering kiosk questions we get asked

A self ordering kiosk — also called a self order kiosk, or simply a self-service kiosk — is a screen in your restaurant that customers use to order and pay themselves. They browse the menu, add extras, choose dine in or take away, pay by card and take an order number — and the order reaches your kitchen and your till the same way a counter order does.

An Android or Windows screen. The self-service kiosk software installs on either, so you can buy the hardware wherever you like rather than from us. A restaurant can run several self-service kiosks at once.

Yes, by card on an EFTPOS terminal paired to the self-service kiosk. We work with Linkly, Windcave, Zeller and Tyro among others, so most venues can keep the terminal they already have.

The order number appears on the kiosk screen. The docket itself can be emailed to them, or taken by scanning a code on the screen with their phone — so there is no printer at the self-service kiosk to jam or run out of paper.

Yes. You choose the recommended items and the kiosk offers them during ordering, to every customer, in the same words. It does not get tired at two in the afternoon.

Yes. Customers can earn points on a kiosk order and spend them on one, against the same balance they use online and at the counter.

A branded idle screen of your own rather than a blank display or a menu nobody is reading.

No. The self-service kiosk, the POS, online ordering and QR ordering all run on one restaurant system, which is why kiosk orders appear beside counter orders and why marking an item sold out removes it everywhere at once.

See your own menu on a kiosk

Send us your menu and we will show you what your customers would see on the screen — the items, the extras, the upsell and the order number.

No contract · No setup fee · 1 month free trial

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