Features of Online Food Ordering System
Success Starts Here: Revolutionize Your Business with Our Intuitive Food Ordering Features.
Delivery Options for Online Orders
- Delivery Charge - Multiple ways to calculate and charge delivery fees to your customers.
- Post-Code Based - Set delivery charge based on each postcode/suburb separately. For example Postcode A-$5, Postcode B-$10
- Radius Based - Maps based radius and delivery charge. For example 5km from restaurant $5. 8km from the restaurant $10 automatically calculated as soon user type in the address.
- Address Auto-Complete - Addresses get auto-complete as your customer starts typing.
Radius based delivery and Address auto-complete require a google maps subscription. Free tier available.
Coupons & Discounts for Online Food Orders
Reward your customer and give them a reason to come back. Time to run that promotion you always wanted to.
- Buy 1 Get 1 Free - As the name suggests, Buy 1 & Get 1 Free or Buy 2 & Get 1 Free. create promotion the way you want.
- Auto Discounts - Set an automatic discount, when certain conditions met for Eg $5 fixed discount for every order above $60 or a 10% percent discount on a certain day for orders $80 and above.
- Coupons - Create coupon codes and share with special customers for eg “Father’s-Day” set choice of discounts for a fixed amount or percentage and how many times this coupon can be used until what date etc
- Happy Hours - Set a certain item on a special price for a specific time of the day for eg a $30 chicken wing bucket for only $25 every day between 4 pm to 6 pm.
- Discount Code - With your online ordering system, your customers can easily apply a discount code or a coupon for their food orders with your restaurant or cafe.
Online Ordering Website
Don’t have a Food Ordering Website for your restaurant? No problem. Foodship a commission-free online food ordering system comes with multiple website templates and cart designs to choose from. QR code ordering can be integrated with your existing website as well. Your customers can simply scan the code and place the orders.
- Website Designs - Multiple website designs available for free. Simple self-setup process. Easy to configure, custom colour, banner, logo, etc.
- Existing Website - Already have a website? Connect the ORDER ONLINE button to your existing website. Our team will integrate buttons on any time of platform you may be used for no cost.
- Cart Design - Choice of cart design, choose from simple cart design and focus on a text-based menu or choose from image-based design and showcase your menu with full-size images.
Kitchen Printer and Kitchen Monitor integration with digital Ordering System
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Kitchen Printer – Every order received from your online food ordering system can be printed directly in your kitchen.
Cloud-based kitchen printer required to achieve this functionality, Printers are available from $320 (one-off price and entirely optional) - Kitchen Monitor – Use any Android and IOS based tablet as a kitchen display to receive, and manage food orders by kitchen staff. Mobile apps are provided for free.
Restaurant Order Management
- With a mobile app at your disposal, have control over the orders received by your cafe. All you need is a mobile or tablet.
- Default Food Preparation Time – Set default time for pickup and delivery. For example, 20 min for pickup and 30 min for delivery. The Foodship system will display this to your customer while they place an order.
- Custom Food Preparation Time – Option to send a custom notification for food preparation time for each order separately via mobile app.
- Order Delay Notification – Orders running late? No problem. Send notifications for the order that is being delayed, directly from ORA mobile app in a single click.
- Order Ready Notification – Simple way to inform your customer as soon as their order is ready for pick up or on the way to delivery.
Flexible Business Hours
Don’t upset your customer by accepting an order when you are not ready to prepare. Our system will keep your customer informed when you are open and when you are not. Set different business hours for Pickup, Delivery, and Reservation.
Create different slots in a day like breakfast, lunch & dinner. Allow or restrict certain orders at a specific time. For example, accept pickup orders all day – every day. Accept delivery orders only for dinner time but not for breakfast and lunch. Stop Dine-in reservation an hour before your day close but keep accepting pickup order.
Advance order – Order for now or order for later. Let your customers order in advance.
Marketing and Customer Engagement
- Along with our Online Ordering System & Mobile Ordering App, we provide many tools to enhance the online presence of your food ordering business.
- Email Template - Customize the text of all emails sent by your food ordering system.
- Email Design - Choose from built-in multiple email designs, your choice of colour, and logo in emails.
- Bulk Email Marketing - Ability to send marketing emails in bulk to all your customers at once.
- Email & Sms Gateway - Multiple gateways pre-integrated, Mailchimp, Twilio, SendGrid, Smtp2Go.
Publishing Events on Online Ordering Website
A very useful tool for restaurants that host and organize events and entertainment get-togethers.
Create beautifully designed events information and publish directly on your online ordering website for your customers. A handy area when your customers can know more about events you are hosting in your restaurants, e.g. Live music night, Valentine special, Wine tasting, Birthday party, etc.
Available fully integrated with our free food ordering websites or can be added to your existing website along with your online food ordering system for no extra cost.
ORA – Order Receiving Mobile App
A dedicated mobile app for restaurant staff. All the essential information in one place.
- New Orders – Receive and manage new orders directly in the mobile app. Orders details, customer details, payment method, delivery, and pick up all in one place.
- Table Reservation – Get notified for a table booking request from your portal.
- One-Click Response - Accept or Decline reservation request in one click directly from the mobile app.
The app is available for both platform iOS and Android.
Payment Options
Accept payment directly from your customer. Money settles directly into your bank account.
- Accept Credit Card – Foodship comes with a variety of payment gateway integrated by default, to name a few, Stripe, Paypal, Eway, Poli, Secure pay, etc. Simply enable and connect.
- Cash on Delivery and Collection – Allow your customers to pay cash on collection and delivery.
- Gift Card – Accept payment by gift cards or combination of all.
All payment options can be activated for an Online Pickup order, a tabletop order, or a table reservation, the order money passes through the payment gateway to your bank account.
* Payment Gateway Charges Apply
Features
From simple add to cart to Multichoice customization menu.
Run the promotion you always wanted to.
Calculate delivery based on postcode or radius distance-based.
